Definitely, we offer a consumer directed model of home care. The client determines the type of care, skill of care providers and hours they would like. We are happy to provide guidance and support, but the client is in control of this process and is encouraged to be actively engaged.
We have a profile of each caregiver for review. The client can also call us at any time and say that a caregiver is not a good fit and ask for referral to a different caregiver.